Hotel Amenities
Everything You Need
World-class facilities and services designed for an exceptional stay.
Recreation
Stay Active
Fitness
Fitness Center
24 Hours · Complimentary · Ages 16+
State-of-the-art equipment with everything you need for a complete workout. Personal training and group fitness classes available.
8 Life Fitness treadmills · 6 Precor ellipticals · 8 stationary bikes · 2 Concept2 rowing machines · 12-station weight machine circuit · Dumbbells 5-100 lbs · Olympic barbells · Kettlebells · TRX suspension trainers · Battle ropes · Yoga mats · Foam rollers · Stretching area · Massage chairs · Hydration station · Entertainment screens · Device charging · Towel service · Lockers
Tennis
Tennis Courts
6:00 AM – 10:00 PM · Complimentary · Lit for Evening
Three professional-grade hard courts with US Open Blue surface. Complimentary rackets and balls available at the front desk. First-come, first-served with 1-hour courtesy limit during peak periods.
Private lessons available through the concierge (48 hours' notice) · Proper athletic footwear required · Non-marking soles only · Towels and bottled water courtside
Business
Business Center
24 Hours · Complimentary · Room Key Access
10 private iMac workstations with ergonomic seating. USB, USB-C, and SD card reader ports at each station. Complimentary high-speed Wi-Fi.
B&W printing complimentary (5 pages/day) · Scanning and copying complimentary · Domestic faxing complimentary · FedEx, UPS, USPS drop-off at front desk · Document binding and laminating available · Meeting room available (contact front desk) · Courier services can be arranged
Guest Services
At Your Service
Concierge
24 Hours · Extension 012
Theme park tickets, transportation arrangements, restaurant reservations, and personalised recommendations. Our team knows Orlando inside and out.
Wi-Fi
Complimentary · Hotel-Wide
High-speed wireless throughout the hotel. Network: Zenpacific-Guest. No password required — accept terms on the splash page.
Housekeeping
Daily 8:00 AM – 4:00 PM
Daily service with on-demand available (max 45-minute response). Dial 3333 from your room. Decline service with "Do Not Disturb" sign.
Laundry & Dry Cleaning
7 Days a Week
Same-day service: pickup by 9:00 AM, return by 6:00 PM. Overnight service: pickup after 9:00 AM, return by 12:00 PM next day.
Package Receiving
Complimentary
Complimentary package receiving and secure storage. Address packages to your name at the hotel. Notification upon arrival.
Wheelchairs & Strollers
Complimentary · Upon Request
Available at the front desk at no charge. Rollaway beds available for $30/night. Pack N Plays complimentary upon request.
Transportation
Parking & Transportation
24-Hour Access · Covered Garage
Complimentary valet parking included with resort fee. Simply pull up to the main entrance porte-cochere. Retrieval typically 5-10 minutes. Self-parking also available in the covered garage with room key card access.
EV charging stations available (first-come, first-served) · Garage clearance: 7 feet (contact front desk for oversized vehicles) · Hertz car rental on-site at the concierge desk · Rideshare pickup/drop-off at main entrance · Theme park shuttle: complimentary daily · Airport transfers: concierge can arrange private car service
Resort Fee — Comprehensive Luxury Experience
$45 per room per night
Charged at check-out, separate from room reservation. Cannot be paid with loyalty points.
Furry Family Members Welcome
Up to 2 pets per room, maximum 25 lbs each. $30 per pet per night. Pet amenities included: plush bed, bowls, and treats. Three pet-friendly room types available: Two Queen Beds Deluxe, King Bed Accessible Suite, and King Bed Deluxe Accessible. Service animals are welcome throughout the hotel at no charge. Pets are welcome in garden and outdoor areas. Pet waste stations available throughout the grounds. Please use "Do Not Disturb" sign when your pet is in the room unattended.